Scriva
Online Reading & Writing Exam
What is Scriva?
Online written communication and social skill exam
An exam was specifically designed for chat agents
A two part writing exam that starts with a reading screener
An assessment scored by our expert rating team
A test of the communicative skills needed customer service
A way to gain useful feedback for further training and improvement
What skills are assessed?
Written communication
Reading (Screener)
Social skills, like empathy and politeness
Who should use Scriva?
Companies who currently test in-house
Organizations who want personalized candidate feedback
Contact Centers who want to assess social skills, like empathy
Hiring Managers who want to outsource their language testing
Any organization who wants to save time and money by identifying the most qualified candidates
What does Scriva cost?
Reading screener: $4/test
Human-rated writing exam: $15/test
Volume discounts available
